Madewell Reviews
Based on 3 customer reviews from our shopper community, Madewell's overall rating is 4.67 out of 5 stars and 100% of reviewers recommend this brand, which indicates that most consumers are generally satisfied with their purchases.
3 Reviews
Overall Rating
5 Stars
2
4 Stars
1
3 Stars
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2 Stars
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1 Star
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Good Value
0.0
Price & Quality
0.0
Shipping & Delivery
0.0
Customer Service
0.0
Return Policy
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All Reviews (3)
NormaKing
June 25, 2020
"Fast online delivery and great quality…"
Fast online delivery and great quality products.
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lazygorilla954
February 25, 2020
"Amazing customer service!"
Absolutely amazing customer service! Unmatched by any clothing stores I shop at. My jeans had torn and I went in assuming I would just get a discount on a new pair or something. But, they gave me a brand new replacement pair for free! Made my week and definitely convinced me to keep shopping there for good!
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goldenlion339
July 21, 2016
"OUT OF STOCK"
I have no complaints about Madewell. They always ship strictly with UPS which means there's no SmartPost (going through USPS and taking extra days to deliver). Their customer service is friendly, helpful, good return policy, and their products are overall good quality.
My BIGGEST complaint (which is why I dropped one star) is the fact that this website still lists "out of stock" items even when it has been months since the item was out of stock. It's really frustrating to look at, as I wanted some of the out of stock items. Madewell leaves them up for absolutely no reason except to torment people.
Other than that, I seriously have nothing bad to say about Madewell. They often make mistakes in their orders, but they are generous enough to refund you and even suggest that you can keep the previous item or return if you choose to.
My BIGGEST complaint (which is why I dropped one star) is the fact that this website still lists "out of stock" items even when it has been months since the item was out of stock. It's really frustrating to look at, as I wanted some of the out of stock items. Madewell leaves them up for absolutely no reason except to torment people.
Other than that, I seriously have nothing bad to say about Madewell. They often make mistakes in their orders, but they are generous enough to refund you and even suggest that you can keep the previous item or return if you choose to.
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Questions & Answers
Are christmas purchases given more than a 30 day window for returns? can you return within 30 days of christmas or just from order date?
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Hi, do madewell tops run small or fit true to size?
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